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Thu, Oct 11, 2012
The New Paper
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Spa paradise on earth

With its lush plants, wood-centric designs, soft lighting and water features, brings to minda tranquil rainforest.

At 24,300 sq ft, it is Singapore's largest indoor spa.

It brands itself as a destination spa and users can spend the entire day pampering themselves.

The spa admission fee is $78.

This entitles you to a variety of facilities such as hot and cold pools, steam rooms and saunas.

You can also use the large relaxation area, with reclining chairs and personal television screens, where visitors can cool off after a visit to the sauna or while waiting for a massage.

The spa admission fee comes inclusive of meals.

Visitors can enjoy a free flow of food and drink from the spa's kitchen. The menu changes twice a week.

With offerings such as laksa, chicken chop and sirloin steak, spa-goers need not worry about going hungry.

The spa also offers specialised treatment for different needs. The prices (inclusive of the $78 admission fee) range from $118 to $198.

To celebrate its third anniversary, is offering a30 per cent discount on all its therapeutic treatments.

Its speciality treatment, Gateway to Vitality, includes a 60-minute deep-tissue massage based on shiatsu techniques.

Another treatment, GHarmony, uses aromatic palm stroke massages, for those who prefer a more relaxing touch.

Avid golfers may also appreciate the GGolf treatment, after a long day on the course.

Specially designed for golfers, GGolf focuses on relieving muscle stress in the shoulders, wrist, lower back and legs.

The spa has also extended its opening hours on weekends. Their doors, which open at 11am, will now remain open until 3am on Fridays and Saturdays.


The spa has developed an interesting way of obtaining customer feedback, as well.

Customers can enter their feedback on a tablet computer.

It also contains information on's treatments and pricing, its menu, and a brochure.

The tablets are given to roaming sales consultants, who will approach spa-goers at various points of their visit.

Customers who give feedback can enter a lucky draw, where they stand to win a Gateway to Vitality voucher, worth $138.

Mr Joseph Sim, general manager of, said in a press release: "This new media provides us speed in responding, and also allows us to monitor guest satisfaction.

"For if we do not take care of our customers, other spas will."

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