I BOUGHT a trial intense pulsed light facial treatment package for $38.

On arrival at the salon, I was told that I needed a “better” package costing over $200.

I refused and said I did not have enough money to pay for it.

I was finally led to a room where the treatment was conducted for 20 minutes.

The staff then asked me to buy a five-bottle product package for $198, which would be used for another treatment.

I was then told that only one bottle of the product would be needed for the treatment session.

I refused again but I was held down in my seat and had the contents of one bottle applied to my face.

As my bank account had only a little more than $170, they billed me for $172 via Nets and insisted I pay the balance the next day.

Ms Stephanie Lau Suet Fen

This article was first published in my paper.