I EMPATHISE with Ms Stephanie Lau on her ordeal at a beauty salon where she was forced to pay for services she did not want (my paper, March 24).
As the saying goes, there is no free lunch. I have avoided beauty salons that try to make me buy packages that cost hundreds or even thousands of dollars. I would rather walk into another salon, pay for a one-time facial and walk out hassle free.
Consumers should be clear about what they need and what they do not need, and stand firm when being persuaded by salon or gym salesmen to buy expensive packages.
Ms Kong Suet Mui
This letter was first published in my paper.